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Convenience with Connection: What It’s Like Being an Amway Customer
Rebecca Ngoie, a 25-year-old student living in New York City, is used to a fast-paced lifestyle. And while she loves the ease of products and services available with a click, she says she misses the human interaction that is often lacking in the current era of convenience.
That is, until she discovered Amway.
What began as a simple curiosity with the brand turned into a trusted relationship. Two years later, Rebecca is a loyal customer, purchasing a curated selection of skincare, wellness and home products every other month.
“With Amway, you have the privilege of being able to interact with an actual person,” she says.
For Rebecca, this personal connection is everything. The guidance, tailored recommendations and product knowledge that she’s able to gain access to through her Amway Independent Business Owner (IBO), has helped her identify products that best suit her needs. In this case, it was Amway’s ArtistryTM line that helped Rebecca when she was developing her skincare regimen. After years of using products that weren’t right for her, Amway helped Rebecca gain clarity, confidence and control.
But her Amway journey didn’t stop at skincare. Rebecca has also explored products from Amway’s Nutrilite™ supplement brand and detergents and fabric softeners from Amway Home™ products.
“That’s one of the benefits you get with Amway,” Rebecca added. “It almost feels like they’re walking your journey with you.”
Rebecca is able to receive the personalized attention she prefers while not giving up an ounce of the convenience she is used to.
With her online shopping profile linked directly to her IBO’s website, Rebecca can shop anywhere, anytime – and set some of her most-used products to replenish automatically. Rebecca’s IBO can also put in her order for her if she prefers.
Beyond the products themselves, what continues to impress Rebecca is the brand’s commitment to high quality standards.
From prioritizing ingredient traceability to advancing sustainability in their farming and manufacturing practices, these values have built the trust and confidence Rebecca – and millions more consumers – now hold in Amway products.
“Whether it’s skin care or wellness, I was so pleased when I learned about how Amway products are produced,” she explains. “There’s an element of trust that you have when you know who you’re purchasing from, how it’s made and how it’s going to benefit you.”
For Rebecca, choosing Amway is about more than the actual products. It’s also about supporting people and principles she believes in. She knows that buying through IBOs empowers small businesses and entrepreneurs across the world. That personal connection, paired with a commitment to quality and sustainability, is what keeps her coming back.
Rebecca’s commitment to Amway is built on trust and the power of people helping people, one Amway product at a time.