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A Message from Amway

Amway has entered into a settlement agreement with the United States Federal Trade Commission (FTC) and the state of Washington.

We fundamentally disagree with the agencies’ characterization of our business. As part of their contract with Amway, all Independent Business Owners (IBOs) must follow robust standards of conduct. Amway rejects the agencies’ assertion that the company’s sales data is not accurate. In fact, Amway and the FTC have agreed to rely on our sales data to continue tracking and substantiating IBO customer sales.

This settlement, like all settlements, required compromise. Resolution positions us to move forward and focus our energy where it belongs: on our customers, IBOs and employees.

We are proud of the Amway business. Today, hundreds of thousands of Amway IBOs across the United States are selling products to their customers, advancing their businesses, and contributing to their local economies. Industry-leading programs like the Amway Promise add to this by providing valuable guidance and support, consumer protections, and offering no-cost registration for first year business owners.

Amway’s success depends on the success of IBOs – and on the confidence people have in us and our products. To lead in the modern economy requires constant attention to the marketplace. Since our founding in 1959, we have embraced and will continue to embrace change. This settlement reaffirms that the Amway business model stands strong and will thrive for generations to come.

Amway has never wavered in our belief in the American entrepreneurial spirit and our commitment to Amway IBOs. That is the resolve that we carry forward, together.

For more information, visit WeAreAmway.com

A Statement from Amway

Declaración de Amway

Frequently Asked Questions

What is Amway?

Amway is a U.S.-based company built around independent business ownership — supporting people who want to run their own businesses by selling trusted, high-quality health and wellbeing products.

Amway was founded on the belief that anyone, anywhere, should have the opportunity to build a business for themselves, but never by themselves.

Today, as the world’s largest direct seller*, the company has a global revenue of $7.3 billion and supports more than 1 million Amway Independent Business Owners worldwide, and hundreds of thousands in the U.S. *(Source: 2026 Direct Selling News Global 100 list based on 2025 revenue.)

How does Amway protect consumers and support IBOs?

Amway leads the direct selling industry with its consumer and business owner protection standards. Amway’s model offers a low-risk opportunity for people to explore business ownership while earning a little extra for life’s expenses.

For example, the Amway Promise allows new IBOs to try out the business without any required costs for their first year. We also provide IBOs and former IBOs with a refund for unopened or currently marketable unsold products purchased while they were IBOs within the previous 12 months. For all consumers, we back our products with an exceptional satisfaction guarantee, offering an exchange or refund of the product price and applicable tax on most products within 180 days of purchase if you are not completely satisfied.

Does the Amway business model have relevance today?

Absolutely. Today, hundreds of thousands of IBOs in all 50 states are selling products, building customer-focused businesses, and contributing hundreds of millions of dollars to the American economy. Ours is a face-to-face business built on trust and high-quality products, the majority of which are manufactured in the United States. The model will thrive for generations to come.

Millions of Americans are looking to earn a little extra for life’s expenses. Today, more than 70% of American workers rely on secondary income sources or side hustles to manage living costs and economic uncertainty. (Source: Forbes)

What is the future of the Amway business?

At Amway, we know that leading in the modern economy takes constant attention to the marketplace. We have embraced change since 1959, and we always will. We’re continuously working to strengthen our business and evolving to meet the needs of our customers and business owners.

The Amway business remains strong and will continue for years – and generations – to come.

The changes we’ve made to the North American business have strengthened us and put us in a position to continue for generations to come. Amway Business Owners in markets across the world have greater clarity when operating in countries with specific direct selling laws.